I've been sent the wrong order
Please email [email protected] and our Customer Service Team will be able to help get the right order out to you!. Please include the items that you are missing.
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Issues with my Order
I have used the wrong delivery address
Please contact [email protected] asap and our Customer Service Team will try and help. Please include the new address. If your order has already been processed by our warehouse I am afraid we cannot change the delivery address because it will alrea
I've ordered the wrong items
Please email [email protected] and our Customer Service Team will be able to help!
My order has arrived damaged, what can I do?
Please email [email protected] and our team will happily assist you.
My cans have exploded!
Exploding cans is a very uncommon issue. However, with sparkling drinks cans can explode from time to time. We recommend keeping cans away from the freezer to avoid this. Please email [email protected] and someone from our customer care team will r
My cans have arrived empty...
If your order arrives with empty cans, please email [email protected] and our Customer Service Team will be able to help. If possible, please send a photo of the bottom of the faulty can (inclduing the batch number) so our operations team can check
My Delivery has not arrived yet, where is it?
If you have not received a tracking link, or you placed your order more than 5 days ago, please email [email protected] and our Customer Service Team will be able to support. It can take up to 48 hours for our warehouse to process an order, it migh
I cannot find my tracking link
You should recieve your tracking link via email, within 48 hours of placing your order. If you have not recieved your tracking link after 48 hours please email [email protected] and our Customer Service Team will be able to support.
When will my next order arrive?
To find out when your next order will arrive please:. 1. Log in to Your Account. 2. Click "Subscriptions". You will see your next shipment date (highlighted below):.
Why has my order been returned to the sender?
This happens if your order couldn’t be delivered or got damaged on its way to you. If your order has been returned to the sender please email [email protected] and someone from our Customer Service Team will be able to help. 😀