My cans have arrived empty...Updated 2 years ago

If your order arrives with empty cans, please email [email protected] and our Customer Service Team will be able to help.  

If possible, please send a photo of the bottom of the faulty can (inclduing the batch number) so our operations team can check whether this is a widespread issue. 

We rarely see this issue, but it stems from the outside of the can getting wet. We use BPA NI aluminium cans because they are the most environmentally friendly option, but it does mean that the outside of the can could slightly corrode if it gets wet.

To avoid this happening we are really careful to check for damages in our cans while they are at their storage location, we remove wet cans if a situation arises, and we ensure the all of the people we work with are careful with our cans while they are being transported and stored.