Please email help@dash-water.com with the discount code you were trying to use, and our Customer Service team will be able to support. Please note:. - The discount code needs to be applied at checkout, before shipping and payment details are given. -

Please email <a href="mailto:help@dash-water.com">help@dash-water.com</a> with the discount code you were trying to use, and our Customer Service team will be able to support.&#xA0; Please note:- The discount code needs to be applied at checkout, before shipping and payment details are given.&#xA0;- Most of our discounts are for first time customers, while this is not always the case it is useful to check the terms of the discount you are attempting to use before choosing to purchase.&#xA0;- All of our discounts can only be used once per customer.- You cannot use multiple discount codes at once, or use them in conjunction with loyalty points.&#xA0;- Make sure you have the correct spelling of the discount code, as the discount will only apply if it replicates the code.&#xA0;- Our discounts are often time limited which means they will only work for a certain number of days before they expire, so please check that the discount you are trying to use is still valid.&#xA0;

My discount did not apply before I checked out

Many customers have not tried DASH before they order it. Giving one-off discounts to first time customers is our way of helping people to try out our range.

Many customers have not tried DASH before they order it.Giving one-off discounts to first time customers is our way of helping people to try out our range.

Why are so many codes for first time customers only?

Enter your discount code either in your Cart or at Checkout. On mobile devices this field is under 'Order details' at Checkout.

Enter your discount code either in your Cart or at Checkout. On mobile devices this field is under &apos;Order details&apos; at Checkout.

Where do I input my discount code?

DASH Water

Discount Codes

How do I refer my friends?

My friend referral hasn't worked?

My friend's link isn't working in Safari

Friend Referrals

How can I join DASH Rewards?

How can I earn DASH Rewards?

How do I redeem my DASH Rewards Points?

My DASH Reward Points won't apply to my order: Subscriber

My DASH Reward Points won't apply to my order: Non Subscriber

Do my DASH Reward Points expire?

How many DASH Reward points do I have?

What can I do with my DASH Reward Points?

Why aren't my DASH Reward points showing in my account?

Is there a limit to the amount of DASH Reward Points I can earn?

What are DASH Reward Points?

Where can I found my unused Rewards code?

Rewards

Subscription Order: Delivery Dates

How to Cancel my Subscription

What is Subscribe and Save?

My subscription has been paused/cancelled. How do I reactivate it?

How to Add a Product to My Subscription

Subscription

Do you offer free delivery?

Can I leave my delivery driver instructions?

Can I ask my delivery driver to leave my package in a safe place?

Can I change the date of my delivery?

Can my package be left with my neighbour?

Can I change my delivery address?

Can my order be delivered to a pick up point?

What is the last date for Christmas delivery?

Delivery

Where do you source your wonky fruit?

What do you mean by Wonky?

Why do you use wonky fruit and veg?

What do you do with the fruit once you’re done with it?

Wonky Fruit

Nutritional Information Tables

Are your cans BPA-free?

Which acids do your drinks use?

Is DASH Water organic?

What is the pH level of your drinks?

If you use real fruit, why is there no sugar or calories?

Are there calories in DASH water?

I am pregnant, is DASH Water safe?

How do you infuse your drinks?

Is DASH Water alcoholic?

How should I store my DASH Water?

Is DASH Non-GMO?

Is DASH Water suitable for diabetics?

Why don’t you add natural sweeteners?

Are there any allergens in DASH Water?

Does Dash Water contain caffeine?

What is DASH Water's shelf life?

What is the Carbohydrate Content of DASH?

Nutritional Information

Is DASH Water made from mineral or spring water?

Where do you source your water?

Spring Water

Is DASH Water's packaging recyclable?

Why do DASH use plastic packaging?

Packaging

Why don’t your drinks have a stronger flavour?

Trial Pack Flavours

Flavour

My Payment has failed, what should I do?

How do  I update my payment card?

Payment Issues

How do I get a refund?

Refunds

Do you accept returns?

Returns

I've been sent the wrong order

I have used the wrong delivery address

I've ordered the wrong items

My order has arrived damaged, what can I do?

My cans have exploded!

My cans have arrived empty...

My Delivery has not arrived yet, where is it?

I cannot find my tracking link

When will my next order arrive?

Why has my order been returned to the sender?

Issues with my Order

Can I get a VAT invoice for my deliveries?

VAT Invoices

What is Gleaning?

Charity Work

How do I change my email address for my subscription?

I have a subscription but when I try to log in it says that an account doesn’t exist?